• Free Shipping : Shipping is free on order over SGD 80.
• Standard Shipping : If orders under SGD 80, Shipping fee is SGD 5 per order.

The delivery time is about 3-5 business days. Shipping time start from the moment an order has been dispatched.

You will receive an email with tracking information once your order has been shipped. Your parcel will be delivered via Ninjavan or In-house delivery.

If your parcel is delivered via Ninjavan, head over to Ninjavan's website and enter your order reference number.

Also, If your parcel is delivered via in-house delivery, we'll send a message or an email to inform you.

• For non-shipped orders : If your order has not been dispatched, and you want exchange for different color or size, type as long as it is in stock, you can contact us to change it for you. (Only different option of the same item can be exchanged, other items cannot be exchanged)
• For shipped orders : If your order has already been dispatched, you can contact us to apply for a return after you receiving the product, and you can place a new order with us again to reduce your waiting time. This can shorten your waiting time and ensure that the products are still in stock.

If you are not satisfied with the product that you purchased from Seoul Market, you can apply for return & refund within 14 days after receiving your item.

To be eligible for return, your item must be in the same condition as you received it, unworn or unused, with the tags intact. All packaging and/or wrapping and tamper resistant seals must be intact; otherwise the item will be considered unfit for re-sale and will not be accepted for refund or an exchange.

Returns due to a change of mind will incur a shipping fee of 5 SGD.

• For non-shipped orders : If your order has not been dispatched, you can contact us to cancel the order.
• For shipped orders : If your order has already been dispatched, cancellations can't be made.